Deposit Resume
Job Categories: Administration & Office Support
Job Location: Head Office Miri
Job Type: Full Time
Senior Learning & Development Manager
Qualifications & Requirements:
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- Bachelor’s Degree in Human Resources / Organizational Development / Business Administration, or a related field
- Minimum 8 years of managerial experience in Learning & Development, particularly in large organizations
- Expertise in training needs assessment, skills gap analysis, and workforce development
- In-depth knowledge of adult learning principles, talent development strategies, and modern learning tools and platforms
- Proven ability to design and execute upskilling initiatives for workforce development
- Strong track record in evaluating learning needs, developing effective programs, and measuring training outcomes
- Excellent communication, presentation, and facilitation skills
- Strong interpersonal and stakeholder engagement abilities, with the capacity to collaborate across all organizational levels
- Familiar with various learning approaches, including classroom training, e-learning, coaching, mentoring, and on-the-job learning
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Responsibilities:
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- Skills Gap Assessment & Training Design:
• Conduct detailed assessments to identify gaps in current employee skill sets.
• Design targeted training programs that address current gaps and support future business needs.
• Partner with department leaders to define skill priorities and tailor solutions accordingly. - Learning and Development Program Management:
• Develop and implement learning initiatives that cater to various levels of the workforce, promoting continuous development and adaptability.
• Manage the full training cycle: needs analysis, design, execution, and evaluation.
• Utilize diverse delivery methods such as e-learning, workshops, coaching, and hands-on training to meet learner preferences.
• Oversee the planning, execution, and tracking of compliance training programs by working closely with relevant departments to ensure all regulatory requirements are identified and fulfilled. - Employee Engagement & Retention:
• Foster a culture of learning and growth by introducing relevant and practical development opportunities, in collaboration with the HR team to support overall employee engagement and retention.
• Design learning pathways aligned to career progression and personal development goals, in collaboration with HR for data sharing and alignment with broader talent frameworks.
• Continuously improve programs based on feedback to ensure relevance and impact. - Talent Development Planning:
• Design and implement learning programs that directly support succession planning and leadership development, with a focus on building a strong internal talent pipeline.
• Contribute to the identification and development of high-potential employees and future leaders by aligning learning objectives with long-term organizational needs.
• Collaborate with the HR team as needed, particularly in areas such as performance appraisal data sharing and strategic workforce planning, to ensure learning initiatives are aligned with broader organizational goals. - Monitoring & Reporting:
• Monitor and evaluate the effectiveness of training programs through feedback forms, assessments, and post-training performance data.
• Provide regular updates and reports to senior management on learning progress and impact.
• Use evaluation results and data insights to refine learning content, delivery methods, and future training strategies for continuous improvement. - HRDC Levy Monitoring & General Administration:
• Manage HRDC grants and claim submissions in a timely and compliant manner.
• Maintain organized records of training activities, evaluations, and expenses.
• Administer training bond agreements with employees, ensuring proper documentation and tracking.
• Lead the annual L&D budget planning process, including forecasting training costs, monitoring expenditures, and ensuring alignment with organizational priorities.
• Coordinate the end-to-end training registration process, including course enrolment, liaising with training providers, processing payments, and ensuring timely completion of all administrative requirements.
- Skills Gap Assessment & Training Design:
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