Deposit Resume
Job Categories: Information & Communication Technology
Job Location: Bintulu Refinery
Job Type: Full Time
IT Technician
Qualifications & Requirements:
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- Possess a Diploma in Information Technology / Computer Science or equivalent
- At least 1 year of experience in a similar role or related field
- Knowledge and hands-on experience in supporting and troubleshooting Windows OS desktop and Windows Server network environments, computer hardware assembly, and diagnosing basic computer, printer, and network issues
- Able to work independently with minimal supervision
- Strong analytical and problem-solving skills, with effective communication and interpersonal skills. Proficiency in English and Bahasa Malaysia
- Willingness to travel to rural locations
- Fresh graduates are welcome to apply
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Requirements:
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- Provide 1st level IT technical support and troubleshooting for hardware, software, and in-house business applications for all user levels
- Install, service, and repair IT hardware and software.
- Log, respond to, and follow up on IT incidents/requests in the IT Helpdesk System
- Fulfill IT purchase requisitions by coordinating with internal departments and suppliers
- Maintain a proper filing system for all IT records and documentations
- Keep an up-to-date inventory of IT assets, software licenses, warranties, and subscriptions
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